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Product dimensions not imported to Etsy

Why your product dimensions are not imported to Etsy and how to fix the problem.

Dillon Jones avatar
Written by Dillon Jones
Updated over 3 years ago

The dimension_unit column indicates the measurement units you are measuring your products.

Etsy accepts the following measurement units:

  1. in

  2. ft

  3. mm

  4. cm

  5. m

  6. yd

  7. inches

Even though these are allowed, Etsy decides which units you are actually allowed to use.

To determine which units Etsy allows for your shop you will need to:

  1. Log into Etsy

  2. Navigate to your listings page

  3. Create or edit a listing

  4. Scroll down to Item Weight

  5. See which units are listed in the boxes

This is what you should see

You need to select one of the units listed on Etsy for your dimensions to be imported. For us, we can only upload using in or inches. You may need to do some testing on your end to find which units work for you.

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