Shop Uploader

Dillon Jones

Frequently Asked Questions

This article goes over some reasons why your upload with Shop Uploader might of failed.

Why did my upload fail?

Are your listings not showing up on Etsy? Your upload status may be able to help.

Listings not showing up on Etsy

This article covers how the year_made column works.

Why is year_made not working?

Why don't all of my variants show up on Etsy?

Listing images not updating on Etsy

Why your product dimensions are not imported to Etsy and how to fix the problem.

Product dimensions not imported to Etsy

Product weights not imported to Etsy

This article covers how to convert garbled text in a Shop Uploader export to the text you entered.

How to fix special text output from Shop Uploader exporter

General Problems

How to make and complete your first listing on Shop Uploader

Creating and Uploading your first listing

Need help finding out what goes into each column? Shop Uploader's Documentation page can help.

How to use the Shop Uploader Documentation page

This article is to assist in getting your information from your company's spreadsheet into the Shop Uploader template.

How to format your template information correctly

This article covers how you add line breaks to your excel file.

How to add line breaks to the Shop Uploader template

How to make a product with variants

This article goes over what parent_skus and skus are and how to use them in your Shop Uploader template.

What are parent_skus and skus?

This article describes how to get your listing_id using Shop Uploader

How do I get my listing_id with Shop Uploader?

This article describes how to find your product's category using Shop Uploader.

How to find your product category with Shop Uploader

This article covers how to create a shop section on Etsy

How to create an Etsy shop section

This article covers how to get your shop_section_id with Shop Uploader.

How do I get my shop_section_id?

This article covers how to create an Etsy shipping profile.

How to create an Etsy shipping profile

This article describes how to get your shipping_profile_id using Shop Uploader.

How do I get my shipping_profile_id for Shop Uploader?

This article describes how to get your Etsy production partner id with Shop Uploader.

How do I get my production partner's id?

This article lists and describes Shop Uploader's different action options.

What action option should I select?

Setting up your template

This article covers how to create a Shop Uploader account.

How do I create a Shop Uploader account?

How many uploads a user can make with shop Uploader. (Listings, images, and digital files)

How many uploads am I allowed?

This article covers how to update your existing Etsy listings using Shop Uploader.

How do I update existing Etsy listings with Shop Uploader?

This article goes over how to export your existing Etsy listings to an excel file using Shop Uploader.

How do I export my existing listings with Shop uploader?

How do I make a draft Etsy listing with Shop Uploader?

This article covers how to get your listing_ids and how to change your listing's state.

How do I create an active Etsy listing with Shop Uploader?

This article covers how to update your Etsy listing inventories using Shop Uploader

How to update your listing inventories.

This article covers how to add videos to your Etsy listings

How to add videos to Etsy listings

This article covers how you can contact the Shop Uploader team.

How can I contact the team?

This article describes how to submit a Shop Uploader support ticket.

How do I submit a Shop Uploader support ticket?

This article covers which templates you should be using when uploading with Shop Uploader.

Which Shop Uploader Template should I use?

How to add multiple shops to Shop Uploader

Can I manage multiple Etsy shops with Shop Uploader?

This article covers the history statuses for the Shop uploader exporter

What do the export history statuses mean?

This article covers how long it takes for your Shop Uploader uploads to take.

How long does a pending upload take?

This article covers how to find your Shop Uploader upload history

Where is my upload history

Finished uploading your template but have a questionable status? This article lists and describes what each status means.

What do the upload history statuses mean?

This article covers which languages can be used in your Shop  Uploader templates.

What languages can I use in my Shop Uploader templates?

This article covers how to refresh your upload and export history on Shop Uploader.

Why is the refresh button not refreshing my uploads or exports?

This article covers how to add translations to your custom templates.

How do I add translations to my templates?

This article covers how to add product properties to your Shop Uploader templates.

How do I add category-specific product properties to my Shop Uploader templates?

This article describes what dummy variables are and how they are created.

What are Dummy Variants?

Managing Shop Uploader

How to connect your Etsy account to Shop Uploader

Connecting your Etsy account to Shop Uploader

This article covers how you enable translations on your Etsy shop.

How to enable translations on Etsy shops

This article describes both methods for creating a production partner for Etsy.

How to create a Production Partner on Etsy

Managing Etsy

This article explains how images are uploaded from a Shop Uploader template.

How to add images to Etsy listings with Shop Uploader

This article describes how to upload digital files to Etsy with Shop Uploader.

How do I upload digital files?

How big can images or digital files be?

Can I upload images and files from multiple hosting sites?

This article covers how to zip your digital files.

How to upload more than 5 digital files to Etsy

Uploading files and images from OneDrive

This article describes how to get proper url links from Dropbox to upload your images and files with Shop Uploader.

Uploading files and images from Dropbox

Uploading files and images from Google Drive

This article goes through how to change your shareable links into useable urls.

How to quickly convert your Google Drive URLs

Uploading files and images from Amazon Web Services

This article describes how to get the correct URLs for images posted on Imgur.

Uploading images from Imgur

Uploading your files and images

This article covers what is done with your personal information.

What do you do with my personal information?

This article covers which billing service Shop Uploader uses for its transactions.

What billing service does Shop Uploader use?

This article covers what constitutes a listing in regards to Shop Uploader's pricing

Shop Uploader Pricing: What is a listing?

This article covers if you can upgrade or downgrade your Shop Uploader subscription.

Can I upgrade or downgrade my Shop Uploader subscription?

This article covers how to change your Shop Uploader subscription

How do I change my Shop Uploader subscription?

This article covers Shop Uploader's refund policy.

What is Shop Uploader's refund policy?

This article covers how to cancel your Shop Uploader subscription or plan.

How do I cancel my subscription?

This article covers how to delete your Shop Uploader account

How do I delete my Shop Uploader account?

Account and Subscription Information

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