Potential Errors
If your template is correct and you give improper links, your upload status will be complete (with errors).
Opening the report, you will see one of two errors:
'EtsyError: "File names must be between 3 and 70 characters and contain only letters, numbers, hyphens, underscores, or periods."'
'EtsyError: "Invalid image upload"'
Getting sharable links
Select the file/image in Dropbox
Click share
Set the link settings to "Anyone with this link: can view."
Note: Selecting "can edit" does not provide a downloadable file.
For digital files
Change www. to dl. for all of your file urls.
Remove ?dl=0 from the end of your file urls.
For images
Change www. to dl. for all of your image urls.
Remove ?dl=0 from the end of your image urls.
Example
Say this is your starting link:
To make it useable with Shop Uploader you need to change it to this:
How to input this information into your Shop Uploader template
You will use two columns to enter this information. These columns are digital_file_# and digital_file_name_#.
Note: The # must be the same number.
For the digital_file_1 column enter your edited DropBox url.
For the digital_file_name_1 column enter your file's name.
Doing this results in the correct file name on Etsy.
If you only enter the digital_file_1 information you will get random letters and no file extension. This means your customers would have to enter a file extension manually to access the file.
If you need to upload more than 5 digital files, please see the How to upload more than 5 digital files to Etsy article.
If you are still having problems, contact us.